Here you may a few articles, presentations and white papers on several topics covered by our experts in the past. Consistent with our values and privacy policies, we do not request any data from you. The materials are free for you to access and/or download, but we ask you to respect copyrights and request permission for further distribution or use.
"A New Metrics System for IT" - CIO Magazine - Dec. 2004 - Read how CISCO is engaged in the development of an IT Metrics Dashboard.
“How to leverage an Enterprise Knowledge Management System” - This presentation illustrates the impact that a well-defined KM environment can have in project execution, capturing and commercializing the intellectual property of services organizations.
“Offshore Software Development in Brazil” - Brazilian-American Chamber of Commerce- USA - 2005.
Useful links:
The European Foundation for Quality Maturity
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